Working For You Contact Information

The City of New Braunfels is responsive and respectful to those we serve with an attitude that everything is worth our best effort. Following is contact information for residents and visitors to easily access city services. We Are Here Working For You!

City Service

Department/Division
Phone Number

Abandoned Buildings


P&CD-Code Enforcement


221-4074


Abandoned Vehicles - in roadway


Police Department


221-4100


Abandoned Vehicles - on private property


P&CD-Code Enforcement


221-4074


Adult League Sports


Parks & Recreation


221-4350


Adult Library Programming


Public Library


221-4316


Agendas – City Council


City Secretary’s Office


221-4010


Airport


Regional Airport


221-4290


Ambulance – Emergency





911


Ambulance Billing


Intermedix - Contractor


866-398-8999


Animal Bites


P&CD-Environmental Health


221-4070


Animal Control – Dispatch


New Braunfels Humane Society


608-2183


Annexation


P&CD-Planning


221-4050


Arts Commission


City Secretary’s Office


221-4010


Athletic Activities


Parks & Recreation


221-4350


Athletic Field Reservations


Parks & Recreation


221-4350


Auctions – City merchandise or property


Support Services


221-4383


Banners – Overstreet


New Braunfels Utilities


629-8400


Barbeque Pits on Balconies


Fire Department


221-4200


Boards and Commissions, General Information, Vacancies, Oaths of Office


City Secretary’s Office


221-4010


Book Sale


Public Library-Friends of the Library


221-4300


Brush Collection/Bulky Trash Collection


PW-Solid Waste & Recycling


221-4040


Budget


Support Services


221-4387


Building & Construction Permits


P&CD-Building


221-4060


Building Inspections


P&CD-Building


221-4060


Building Safety


P&CD-Building


221-4060


Bulky Trash Collection


PW-Solid Waste & Recycling


221-4040


Burning Brush/Trash


Fire Department


221-4200


Camp Comal-Softball fields


Parks & Recreation


221-4350


Carnival/Fair Permits


P&CD-Environmental Health


221-4070


Cemetery Maintenance


Parks & Recreation


221-4350


Census Data


P&CD-Planning


221-4050


Certificate of Occupancy


P&CD-Building


221-4060


Chemical Spills-Emergency





911


Chemical Spills-Non Emergency


Fire Department


221-4200


Christmas Tree Recycling


PW-Solid Waste & Recycling


221-4040


Citations/Tickets


SS-Municipal Court


221-4180


Citizens’ Police Academy


Police Department


221-4100


City Council, Meetings or Agendas


City Secretary’s Office


221-4010


City Tube Chute


Parks & Recreation


608-2165


City University


Human Resources


221-4185


Civic/Convention Center


Civic/Convention Center


221-4011


Civil Service Office


Human Resources


221-4390


Code Enforcement


P&CD-Code Enforcement


221-4074


Commercial Kitchen Requirements


P&CD-Environmental Health


221-4070


Commercial Signs Community


P&CD-Planning


221-4050


Community Development Block Grant


SS-Grants


221-4081


Computer Classes-Public


Public Library


221-4300


Concerts in the Park


Parks & Recreation


221-4350


Contractor Licensing


P&CD-Building


221-4060


Court-Municipal


SS-Municipal Court


221-4180


Court-Teen


SS-Municipal Court


221-4185


Crime Stoppers


Police Department


221-4100


Curb Maintenance/Problems


PW-Streets & Drainage


221-4030


Dead Animal Pickup


P&CD-Environmental Health


608-2183


Demographic Information


P&CD-Planning


221-4050


Demolition Permits


P&CD-Building


221-4060


Dilapidated Buildings


P&CD-Code Enforcement


221-4074


Disc Golf-Prince Solms Park


Parks & Recreation


221-4350


Dogs Barking


Police Department


221-4100


Downtown Development


P&CD-Main Street


221-4090


Downtown Halloween Spooktacular


P&CD-Main Street


221-4090


Drainage Problems-Non Emergency


PW-Streets & Drainage


221-4030


Drains-Storm


PW-Streets & Drainage


221-4030


Driveway Construction Permits


P&CD-Building


221-4060


Dry Comal Trail


Parks & Recreation


221-4350


Dumpsters


PW-Solid Waste & Recycling


221-4040


Easements


P&CD-Planning


221-4050


Economic Development


City Manager’s Office


221-4621


Elections-City


City Secretary’s Office


221-4010


Emergency Management


Fire Department


221-4270


Employment


Human Resources


221-4390


Employment Assistance-Public


Public Library


221-4300


EMS-Ambulance





911


Engineering-City Road & Drainage Projects


PW-Engineering


221-4020


Environmental Health


P&CD-Environmental Health


221-4070


Ernest Eikel Park-Skate Park


Parks & Recreation


221-4350


ETJ-Extra Territorial Jurisdiction


P&CD-Planning


221-4050


Excess Garbage Sticker


PW-Solid Waste or City Secretary’s Office


221-4040


Exotic Animals


P&CD-Environmental Health


221-4070


Façade Improvement Grant


P&CD-Main Street


221-4090


Fence Regulations


P&CD-Planning


221-4050


Fingerprinting


Police Department


221-4100





Comal County Sheriff


620-3400


Fire Department-Emergency





911


Fire Department-Non Emergency





221-4200


Fire Department, Station Tours, Public Safety Demos


Fire Department


221-4200


Fire Extinguisher Training/Demos


Fire Department


221-4200


Fire Hydrant Concerns


Fire Department


221-4200


Fire Hydrants-After Hours


PD Department-Dispatch


221-4100


Fire Lane Concerns


Fire Department


221-4200


Fire Marshal


Fire Department


221-4200


Fire Safety Education/Prevention


Fire Department


221-4200


Fire Safety Inspections


Fire Department


221-4200


Fireworks-City Ordinance


Fire Department


221-4200


Fischer Park


Parks & Recreation


221-4350


Flooding-Non Emergency


PW-Streets & Drainage


221-4030


Floodplain Management


P&CD-Building


221-4060


Food Handler Trainer Certificates


P&CD-Environmental Health


221-4070


Food Service Concerns


P&CD-Environmental Health


221-4070


Foster Home Fire Inspections


Fire Department


221-4200


Freedom of Information Act


City Secretary’s Office


221-4010


Garage Sales


P&CD-Code Enforcement


221-4074


Garbage Pickup


PW-Solid Waste & Recycling


221-4040


Golf Course, Landa Park


Parks & Recreation


221-4340


Grass, Overgrown


P&CD-Code Enforcement


221-4074


Green Waste


PW-Solid Waste & Recycling


221-4040


Hazardous Spills Concerns


Fire Department


221-4200


Hazardous Spills Concerns, After Hours


Fire Department


221-4240


Hazardous Spills - Emergencies





911


Health Inspector


P&CD-Environmental Health


221-4070


Heritage Commission


City Secretary’s Office


221-4010


Historic Building Designation


P&CD-Planning


221-4057


Historic Cemeteries


Parks & Recreation


221-4350


Historic Preservation


P&CD-Planning


221-4057


History-Local


Public Library


221-4300


Home Owners Associations


P&CD-Planning


221-4057


Home Repair Assistance


SS-Grants


221-4081


Home-Based Businesses


P&CD-Planning


221-4050


Homebound Library Services


Public Library


221-4300


Household Hazardous Waste


PW-Solid Waste & Recycling


221-4040


Housing Inspections


P&CD-Building


221-4060


Human Resources Department





221-4390


Hunting Permit


Police Department


221-4100


Illegal Dumping


P&CD-Code Enforcement


221-4074


Inspections-Building


P&CD-Building


221-4060


Interlibrary Loan


Public Library


221-4300


Internet Access-Wireless


Public Library


221-4300


Intersection Obstructions-In Street


Police Department


221-4100


Intersection Obstruction-on Private Property


P&CD-Code Enforcement


221-4074


JAWS Skate Park


Parks & Recreation


221-4350


Job Information


Human Resources


221-4390


Junk Vehicles


P&CD-Code Enforcement


221-4074


Landa Haus


Parks & Recreation


221-4350


Landa Park Aquatic Center


Parks & Recreation


221-4360


Landa Park Golf Course


Parks & Recreation


221-4340


Landscape Regulations


P&CD-Planning


221-4050


Legacy Tree Program


Parks & Recreation


221-4350


Library





221-4300


Lighting-Park


Parks & Recreation


221-4350


Lighting-Street, Subdivision


New Braunfels Utilities


629-8400


Lighting-Traffic


PW-Streets & Drainage


221-4030


Litter-Parks


Parks & Recreation


221-4350


Litter-Rivers


PW-Solid Waste & Recycling


221-4040


Litter-Streets and Drainage


PW-Streets & Drainage


221-4030


Local History


Public Library


221-4300


Loud Noise - Parties


Police Department


221-4100


Main Street Program


P&CD-Main Street


221-4090


Meeting Room Rental-Civic Center


Civic/Convention Center


221-4011


Meeting Room Rental-Library


Public Library


221-4300


Meeting Room Rental-Parks & Recreation


Parks & Recreation


221-4350


Mini-Golf Course


Parks & Recreation


608-2169


Mobile Vendor Permit


P&CD-Environmental Health


221-4070


Municipal/Regional Airport





221-4290


Municipal Court


SS-Municipal Court


221-4180


Neighborhood Crime Watch


Police Department


221-4100


Neighborhood Night Out


Police Department


221-4100


Neighborhood Planner


P&CD-Planning


221-4057


Noise Complaints


Police Department


221-4100


Oak Wilt


Parks & Recreation


221-4359


Officials-Elected Municipal


City Secretary’s Office


221-4010


Open Burning


Fire Department


221-4200


Open Records Requests


City Secretary’s Office


221-4010


Operation Intervention


Police Department


221-4100


Ordinances


City Secretary’s Office


221-4010


Overgrown/Weedy Lots


P&CD-Code Enforcement


221-4074


Overhanging Tree Limbs-Over Roadway/Sidewalk


PW-Streets & Drainage


221-4030


Paddleboat Rental


Parks & Recreation


608-2163


Panther Canyon Nature Trail


Parks & Recreation


221-4350


Parade Permit with Street Closure


City Secretary’s Office


221-4010


Parade Permits


Police Department


221-4100


Parking in Yards-Ordinance


P&CD-Code Enforcement


221-4074


Parking Permit Enforcement


Police Department


221-4100


Parking Permits


City Secretary’s Office


221-4010


Parks & Recreation Department





221-4350


Picnic Area Reservation


Parks & Recreation


221-4350


Planning & Community Development Department





221-4050


Planning Commission


P&CD-Planning


221-4050


Playgrounds


Parks & Recreation


221-4350


Plumbing Permits


P&CD-Planning


221-4060


Police Department-Emergency





911


Police Department-Non Emergency





221-4100


Polling Places-Elections


City Secretary’s Office


221-4010


Pothole Repair


PW-Streets & Drainage


221-4030


Press Releases-Public Information


City Manager’s Office


221-4280


Proclamations


City Secretary’s Office


221-4010


Property Maintenance Concerns


P&CD-Code Enforcement


221-4074


Public Access Computers


Public Library


221-4300


Public Access Copiers


Public Library


221-4300


Public Access Fax Machine


Public Library


221-4300


Public Information Request


City Secretary’s Office


221-4010


Public Works Department





221-4020


Purchasing & Vendor Information


SS-Purchasing


221-4389


Recreation Center & Programs


Parks & Recreation


221-4370


Recycling


PW-Solid Waste & Recycling


221-4040


Recycling Education


PW-Solid Waste & Recycling


221-4040


Remodeling Permits


P&CD-Planning


221-4060


Rental of Park Facilities


Parks & Recreation


221-4350


Research


Public Library


221-4300


Resolutions


City Secretary’s Office


221-4010


Right of Way Permits


PW-Streets


221-4030


Road Conditions-Repairs


PW-Streets & Drainage


221-4030


Road Impact Fees


P&CD-Planning


221-4050


Sanitation-Solid Waste


PW-Solid Waste & Recycling


221-4040


Septic Permits-Inside City


P&CD-Environmental Health


221-4070


Shuttle Permit Inspections


Fire Marshal’s Office


221-4200


Sidewalk-Repairs


PW-Streets & Drainage


221-4030


Sign Permits


P&CD-Building


221-4060


Sign/Billboard Ordinance


P&CD-Planning


221-4050


Site Development Permits


P&CD-Building


221-4060


Skate Park


Parks & Recreation


221-4350


Smoke Detectors


Fire Department


221-4200


Smoking Ordinance


P&CD-Environmental Health


221-4070


Solid Waste Collection


PW-Solid Waste & Recycling


221-4040


Speed Hump Requests


PW-Engineering


221-4020


Special Event Permits


P&CD-Environmental Health


221-4070


Special Events-City Sponsored


Parks & Recreation or


P&CD-Main Street


221-4350


221-4090


Spooktacular-Downtown Halloween Event


P&CD-Main Street


221-4090


Stop Sign Missing or Damaged


PW-Streets & Drainage


221-4030


Stop Sign Requests


PW-Engineering


221-4020


Storm Drains


PW-Streets & Drainage


221-4030


Stormwater Concerns-Commercial Sites


PW-Engineering


221-4020


Stray Animals


P&CD-Environmental Health


608-2183


Street Abandonment


PW-Real Estate


221-4046


Street-Cleaning, Sweeping


PW-Streets & Drainage


221-4030


Street Closure-Temporary Permits


City Secretary’s Office


221-4010


Street Closure-Construction


PW-Streets & Drainage


221-4030


Street Construction


PW-Streets & Drainage


221-4030


Street Intersection-Light Problems


PW-Streets & Drainage


221-4030


Street Lighting, Subdivision or Residential


New Braunfels Utilities


Guadalupe Valley Electric


629-8400


800-223-4832


Street Maps


SS-Geographic Information Systems(GIS)


Chamber of Commerce


221-4337





625-2385


Street Names


P&CD-Planning


221-4050


Street Signs


PW-Streets & Drainage


221-4030


Subdivision Development-Platting


P&CD-Planning


221-4050


Swim Lessons


Parks & Recreation


221-4350


Swimming Pool Construction Permits


P&CD-Building


221-4360


Swimming Pools-Public


Parks & Recreation


221-4350


Teen Court


SS-Municipal Court


221-4185


Tennis Courts


Parks & Recreation


221-4350


Test Proctoring


Public Library


221-4300


Tow Truck Permits


Police Department


221-4100


Traffic Hazards, Obstructions-in roadway


Police Department


221-4100


Traffic Hazards-Obstructions, on private property


P&CD-Code Enforcement or


PW-Streets & Drainage


221-4074


221-4030


Traffic Signal Repair


PW-Streets & Drainage


221-4030


Traffic Signs, Damaged or Missing


PW-Streets & Drainage


221-4030


Traffic Tickets


SS-Municipal Court


221-4180


Trash – Burning


Fire Department


221-4200


Trash-Collection


PW-Solid Waste & Recycling


221-4040


Tree Concerns in Right-of-Way


PW-Streets & Drainage


221-4030


Tree Removal Permit-Commercial


P&CD-Planning


221-4050


Trees in Street-Limbs/Branches


PW-Streets& Drainage


221-4030


Trials


SS-Municipal Court


221-4180


Tube Chute-City


Parks & Recreation


608-2165


Vacant Lot Concerns


P&CD-Code Enforcement


221-4074


Vagrants


Police Department


221-4100


Vandalism


Police Department


221-4100
 
 
Variances


P&CD-Planning


221-4050


Vendor Permits


P&CD-planning


221-4050


Volleyball Courts


Parks & Recreation


221-4350


Volunteers


Parks & Recreation


221-4350


Voter Information-Municipal Elections


City Secretary’s Office


221-4010


Warrants


SS-Municipal Court


221-4180


Wassailfest Event


P&CD-Main Street


221-4090


Website


City Manager’s Office


221-4283


Weeds-Tall Grass


P&CD-Code Enforcement


221-4074


Wein & Saengerfest


P&CD-Main Street


221-4090


Wild Animals


P&CD-Environmental Health


608-2183


Wrecker Permits


Police Department


221-4100


Yard-Garage Sales Permits


City Secretary’s Office


221-4010


Youth Sports-Recreation Programs


Parks & Recreation


221-4350


Zoning Board of Adjustment
 
 
P&CD-Planning


221-4050


Zoning-Special Use Permits


P&CD-Planning


221-4050