Online Complaint Form

The City of New Braunfels Animal Services Division accepts non-emergency animal related complaints online through the link below. Please complete the online form with as much information as possible for us to properly respond to your complaint. We may not be able to respond to a complaint properly if you do not provide enough information.

Online Complaint Form

If this is an emergency or requires immediate attention do not use this form - please call (830) 608-2183.

If you have a concern about animals located outside the city limits, please contact:
  • Comal County Animal Control at (830) 608-2016.
  • Guadalupe County Animal Control at (830) 303-8853.