Main Topics

Hot Car Info:
When the outside temperature is 85 degrees Fahrenheit or more for any period of time no animal should be left in the car.
Information Sheet

Barking Dog Info:
If you are having trouble with barking dogs follow the below steps:
  1. Document the occurrences.
  2. Review the linked form, Information Sheet
  3. Call our (830) 608-2183 to discuss.

Humane Society:
While they are not funded by the city, the county, or any national humane organizations, the Humane Society of New Braunfels, a 501c3 non-profit, contracts with the City of New Braunfels and Comal County to house stray animals brought in by their Animal Control Divisions.

Animal Welfare:

  • No owner shall fail to provide his animals with sufficient wholesome and nutritious food, water in sufficient quantities, adequate ventilation, shelter space and protection from the weather, veterinary care when needed to prevent suffering, and humane care and treatment.
  • No person shall beat, cruelly treat, torment, overload, overwork, or otherwise abuse an animal, or cause, instigate, or permit any cockfight, bullfight, or other combat between animals or between animals and humans.
  • No owner of an animal shall abandon such animal. If an owned animal has been impounded by the animal control officer, no owner shall allow the animal to remain in the animal shelter beyond the 120-hour maximum for a licensed animal or the 72-hour maximum for an unlicensed animal, for the purpose of adopting the animal at a lower cost than the fine and fee(s).

Door Hangar:
If our office needs to discuss with a homeowner that is not home at the time our office was there we will leave a door hangar. The door hangar will note the reason for our visit and the officer that visited. Please contact our office at (830) 608-2183 in order to discuss the notice.

Animals at Large:
Any animal not under the restraint of a person capable of controlling the animal on or off the premises of the owner.