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City of New Braunfels Issues "Stay at Home, Work Safe" Ordered
In a continued effort to help combat the spread of the COVID-19 virus, Mayor Barron Casteel has issued a “Stay at Home, Work Safe” order for the City of New Braunfels. The order, announced this afternoon, goes into effect at 11:59 PM on Wednesday, March 25th and requires residents of the City to remain home...Read More
COVID-19 HOTLINE:
(830) 221-4222
Latest Updates:
March 27, 2020 - Stay Home, Work Safe Supplemental Exemptions Issued
March 27, 2020 - Comal County Issues Stay Home, Work Safe Guidance
March 27, 2020 - Community Spread Determined as Cause of 9th Confirmed COVID-19 Case
March 26, 2020 - Governor Abbott Announces Mandatory Quarantine for Arriving Air Travelers
March 26, 2020 - Comal County Announces First COVID-19 Death
March 26, 2020 - 8th COVID-19 Case Confirmed in Comal County
March 25, 2020 - County Confirms Two More Cases of COVID-19
March 24, 2020 - City Issues Stay at Home, Work Safe Order
March 24, 2020 - Comal County Issues Update on COVID-19 Cases - 2 Recovered, 1 New Case
March 23, 2020 - Comal County Confirms Fourth COVID-19 Case - Activates Mapping System
March 22, 2020 - COVID-19 Closure Order Amended
March 21, 2020 - Third Confirmed Case of COVID-19 in Comal County
March 20, 2020 - Second Confirmed Case of COVID-19 in Comal County
March 19, 2020 - City Issues COVID-19 Closure Order
March 19, 2020 - City Cancels 2020 Wein & Saengerfest
March 18, 2020 - Comal County Issues Disaster Declaration; First COVID-19 Case Confirmed
March 17, 2020 - Disaster Declaration Issued by Mayor
March 15, 2020 - Update on Municipal Facilities
March 4, 2020 - New Braunfels Prepared for Coronavirus
City Department Updates
New Braunfels Parks & Recreation
Facilities:
All Parks Playgrounds, Restrooms, Drinking Fountains - CLOSED, Parks remain open - please practice social distancing.
Fischer Park Splashpad - CLOSED
River Parks - CLOSED
Landa Park Golf Course at Comal Springs - CLOSED
Landa Park Wading Pool - CLOSED
Das Rec - CLOSED
Programs:
Park Administration and Park Operations Offices closed to the public. Staff will continue to be available by email and phone.
Check out #NBRECATHOME for fun daily activities!
All Summer programs, including Camp Minnehaha have gone to online registration only: Registration begins Wednesday, April 1 at 8am. Register Here. If you need assistance accessing your account or setting up an account please email parks@nbtexas.org before April 1.
Spring Break Camp at Landa Recreation Center extended through April 3rd Register Online (campers and staff are screened before entering the building)
All other Spring programs and events cancelled through May 16th
All park rentals cancelled through May 16th
All indoor and outdoor leagues cancelled
All sport field reservations cancelled
Emergency Management
Partial Activation, open from 8:00am – 5:00pm. Monday - Friday
New Braunfels Public Library
Staff is working remotely and available via email, reference@nbtexas.org, or text, 830-625-4804, Monday through Friday 9am – 6pm
Book-Drop at the Main Library will be open until April 3rd
New Braunfels Civic/Convention Center
Starting 3/17/20 and continuing for 60 days - all events postponed/canceled
Planning & Development Services
Many services through this department are available online here: Planning & Development Website. Otherwise, all contact with Planning and Development Services will take place through a phone bank located in the lobby of City Hall. There will be no lapses in service and employees stand eager to continue to serve the public.
Solid Waste & Recycling
Curbside collection for residential garbage, recycling, and Green Waste are running on normal schedule.
Collection for commercial garbage is running on normal schedule.
The City Recycle Center is open regular hours
Bulky Goods Drop-off event reschedule for April 4 has been cancelled.
Municipal Court
No services affected at this time
City Manager
No services affected at this time
City Secretary
No services affected at this time
City Attorney
No services affected at this time
New Braunfels Regional Airport
No services affected at this time
Finance
All late fees for late Hotel Occupancy Tax payments are waived. After 90 days past due, properties will be charged 15% of the assessed taxes. More information is available here.
New Braunfels Fire Department
As part of our response to the ongoing COVID-19 outbreak, the New Braunfels Fire Department has implemented a modification to its response for COVID-19 /potential COVID-19 calls for service, by standing up a Fire Department Clinician line. This line, which will be staffed by fire department paramedics 24 hours a day, provides an extra layer of triage to screen patients and further evaluate the need for an ambulance. Those in acute crisis will have an ambulance dispatched to their location, while those that are not, will be referred to more appropriate non-EMS/non-hospital services. This process is being done to ensure the most efficient use of our medical resources, and reduce the potential for unnecessary exposures, during these unprecedented times. - View Helpful Health Information
New Braunfels Police Department
No services affected at this time
Human Resources
No services affected at this time
Information Technology
No services affected at this time
Public Works
No services affected at this time
Closed:
- New Braunfels Public Library
- Staff is working remotely and available via email, reference@nbtexas.org, or text, 830-625-4804, Monday through Friday 9am – 6pm
- New Braunfels Parks & Recreation
- DAS REC
- JAWS Skatepark
- River Parks - Cypress Bend, Hinman Island, City Tube Chute, Prince Solms Park, Garden Street Exit, Last Tuber’s Exit, River Acres, Faust Street Bridg
- Landa Park Golf Course at Comal Springs
- Landa Park Wading Pool
- Fischer Park Splashpad
- All playgrounds, restrooms, and drinking fountains
- PARKS REMAIN OPEN - Please practice social distancing
- Parks and Rec employees are working and available to answer questions and process requests at parks@nbtexas.org
- Westside Community Center
- For additional information and resources, call 830-221-4630 or check the Westside Community Center Facebook page
- New Braunfels Civic/Convention Center
- Effective March 17, 2020, all events for the next 60 days are canceled. A current list of scheduled and rescheduled events can be found here.
Open:
- New Braunfels Fire Department and EMS - Look for updates on the Fire Department Facebook page
- New Braunfels Police Department and 911 - Look for updates on the Police Department Facebook page
- Solid Waste & Recycling - Look for updates on the Solid Waste & Recycling website
- City Hall & City Annex - The lobby will remain open but all contact with Planning and Development Services will take place through a phone bank located in the lobby. All customer service requests at City Hall will be available through the City Secretary’s Office window in the main lobby.
- Municipal Court - Look for updates on the Municipal Court website
The following City hosted events and meetings have been canceled:
Bulky Goods Drop Off
Parks and Recreation Advisory Board
Community Development & Advisory Committee
Airport Advisory Board
Downtown Board
Transportation & Traffic Advisory Board
Workforce Housing Advisory Committee
Wein & Saengerfest
Thru the Chute Boat Race
The following City hosted events and meetings are still scheduled:
April 7th - Planning Commission
May 2nd - City Charter Elections
CDC Guidelines for Schools, Workplaces, & Community Locations
Learn more about the CDC’s guidelines on how to prepare and take action for COVID-19 at home, at work, and in your community.
These guidelines include recommendations for community organizations, churches, schools, shelters, and more.
What You Can Do:
As with most communicable diseases, there are simple things you can do to help keep yourself and others healthy.
- Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.