COVID-19 Information & Updates

City of New Braunfels Issues "Stay at Home, Work Safe" Ordered

In a continued effort to help combat the spread of the COVID-19 virus, Mayor Barron Casteel has issued a “Stay at Home, Work Safe” order for the City of New Braunfels. The order, announced this afternoon, goes into effect at 11:59 PM on Wednesday, March 25th and requires residents of the City to remain home...Read More 

COVID-19 HOTLINE:
(830) 221-4222

  1. City Departments
  2. City Facilities & Services
  3. City Events & Meetings

City Department Updates 

New Braunfels Parks & Recreation 
Facilities:
All Parks Playgrounds, Restrooms, Drinking Fountains - CLOSED, Parks remain open - please practice social distancing.
Fischer Park Splashpad -  CLOSED
River Parks - CLOSED
Landa Park Golf Course at Comal Springs - CLOSED
Landa Park Wading Pool - CLOSED
Das Rec - CLOSED

Programs:
Park Administration and Park Operations Offices closed to the public. Staff will continue to be available by email and phone.
Check out #NBRECATHOME for fun daily activities!
All Summer programs, including Camp Minnehaha have gone to online registration only:  Registration begins Wednesday, April 1 at 8am. Register Here.  If you need assistance accessing your account or setting up an account please email parks@nbtexas.org before April 1.
Spring Break Camp at Landa Recreation Center extended through April 3rd Register Online (campers and staff are screened before entering the building)
All other Spring programs and events cancelled through May 16th
All park rentals cancelled through May 16th
All indoor and outdoor leagues cancelled
All sport field reservations cancelled

Emergency Management
Partial Activation, open from 8:00am – 5:00pm. Monday - Friday

New Braunfels Public Library
Staff is working remotely and available via email, reference@nbtexas.org, or text, 830-625-4804, Monday through Friday 9am – 6pm
Book-Drop at the Main Library will be open until April 3rd

New Braunfels Civic/Convention Center
Starting 3/17/20 and continuing for 60 days - all events postponed/canceled

Planning & Development Services
Many services through this department are available online here: Planning & Development Website. Otherwise, all contact with Planning and Development Services will take place through a phone bank located in the lobby of City Hall. There will be no lapses in service and employees stand eager to continue to serve the public.

Solid Waste & Recycling
Curbside collection for residential garbage, recycling, and Green Waste are running on normal schedule.
Collection for commercial garbage is running on normal schedule.
The City Recycle Center is open regular hours
Bulky Goods Drop-off event reschedule for April 4 has been cancelled.

Municipal Court
No services affected at this time

City Manager
No services affected at this time

City Secretary
No services affected at this time

City Attorney
No services affected at this time

New Braunfels Regional Airport
No services affected at this time

Finance
All late fees for late Hotel Occupancy Tax payments are waived. After 90 days past due, properties will be charged 15% of the assessed taxes. More information is available here.

New Braunfels Fire Department
As part of our response to the ongoing COVID-19 outbreak, the New Braunfels Fire Department has implemented a modification to its response for COVID-19 /potential COVID-19 calls for service, by standing up a Fire Department Clinician line.  This line, which will be staffed by fire department paramedics 24 hours a day, provides an extra layer of triage to screen patients and further evaluate the need for an ambulance.  Those in acute crisis will have an ambulance dispatched to their location, while those that are not, will be referred to more appropriate non-EMS/non-hospital services.  This process is being done to ensure the most efficient use of our medical resources, and reduce the potential for unnecessary exposures, during these unprecedented times. - View Helpful Health Information

New Braunfels Police Department
No services affected at this time

Human Resources
No services affected at this time

Information Technology
No services affected at this time

Public Works
No services affected at this time


CDC Guidelines for Schools, Workplaces, & Community Locations  
Learn more about the CDC’s guidelines on how to prepare and take action for COVID-19 at home, at work, and in your community.
These guidelines include recommendations for community organizations, churches, schools, shelters, and more.

What You Can Do:

As with most communicable diseases, there are simple things you can do to help keep yourself and others healthy.

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.