Code Enforcement

The Code Enforcement Division is responsible for investigating and processing general nuisance violations, applicable statutory provisions, and specific ordinance violations, including, but not limited to: 

  • Junk and abandoned vehicles on private property
  • Tall grass and weed violations on private property
  • Outside storage of junk & trash on private property
  • Bandit Signs on public right of ways
  • Statutory Texas Health and Safety enforcement
  • Graffiti abatement

Short Term Rental

The City of New Braunfels, in cooperation with Host Compliance has launched a new 24/7 hotline service for neighbors to report issues with short-term rental properties. Staffed around the clock, the call center provides a single point of contact for people to record complaints, report violations and resolve disputes related to short-term rentals operating within the City. Hotline callers will have the opportunity to notify permit holders in real time, submit evidence for illegal short-term rentals, and escalate unresolved issues to local law enforcement.
The number to call is

435–STR–HELP (435–787–4357)

Host Compliance also has an online link to submit your same concerns directly to them

Excess Brush & Bulky Items

If you have a large amount of brush, branches, and bulky items like furniture these items may not be collected at curbside. You can contact Solid Waste at 830-221-4040 to schedule a pickup. There is a fee for this service.

Building Code

The Code Enforcement Division does not enforce Building Code regulations or permits. Please contact the Building Division at (830) 221-4060.