November 28, 2018
NB Fire Training Center / Classroom A
424 South Castell Ave.
New Braunfels, TX 78130
Solutions For Communicating with Difficult People #3027
Wednesday, November 28, 2018
The New Braunfels Police Department will be hosting Solutions for Communicating with Difficult People #3027. This course is intended for all Public Safety Professionals: Law Enforcement, Fire/EMS, Emergency Dispatchers, or any other personnel who regularly interact with the general public during the course of their duties. This course will show students how they can go from just ignoring a difficult person to understanding their behavior style by providing students with the nine (9) most difficult personalities. This course will empower students with assertive communication skills, thinking styles, coping behaviors, consensus building techniques, and skills to get their point across clearly and persuasively to difficult people.
This training is provided free of charge, and successful completion of the course will be reported for TCOLE credit.
Please click on the link above to register to attend this training.