Emergency Management

Disaster Preparedness graphic

The City of New Braunfels takes pride in protecting and preparing its citizens for emergencies and disasters. The Office of Emergency Management provides "boots on the ground" resources during critical and non-critical operations.

Here are some resources that can help you be prepared:

Emergency Preparedness

Disaster preparedness means helping to make every individual – no matter what age – know their hazards and know how to be properly prepared in the event of any number of emergencies or disasters. Knowing how to prepare for, respond to, and recover from a disaster can not only make you feel more secure, it may save your life or the life of a loved one. The following are some steps to take to better aide in becoming best prepared for any type of disaster.


Emergency preparedness is not only for Californians, Midwesterners and Gulf Coast residents. Most communities may be impacted by several types of hazards during a lifetime. Americans also travel more than ever before to areas with different hazard risks than at home. Knowing what to do before, during and after an emergency is a critical part of being prepared and may make all the difference when seconds count. Use this site to learn about potential emergencies that can happen and how to prepare for and respond to them.

What To Do Before Disaster Strikes

Be Prepared

Learn what protective measures to take before, during, and after an emergency. Some basic protective actions are similar across many different hazards: 

• Physical safety is a concern for all hazards and may involve sheltering or evacuating. 
• Develop a family communications plan 
• Make an emergency supply kit to be prepared for any type of disaster. 
• Learn about receiving emergency alerts and local emergency plans for shelter and evacuation, local emergency contacts, and local advance alerts and warnings. 
• When recovering from a disaster, safety as well as mental and physical well-being must be considered. 

There are various types of disasters that may affect your family, like Natural Disasters, Terrorist Hazards, Home Fires, Technological Hazards, etc. It's important to plan ahead for the differences between these potential emergencies and how they will impact the decisions you make and the actions you take.

Make a Plan

Your family may not be together when a disaster strikes so it is important to plan in advance: how you will get to a safe place; how you will contact one another; how you will get back together; and what you will do in different situations. Read more about Family Communication during an emergency. 

Ready.gov has made it simple for you to make a family emergency plan. Download the Family Communication Plan for Parents and Kids (PDF) and fill out the sections before printing it or emailing it to your family and friends. http://www.ready.gov/make-a-plan

You should also inquire about emergency plans at places where your family spends time: work, daycare, school, faith organizations, sports events, etc. Read more about school and workplace plans. 

Have a plan for traveling between work and home, and other commonly visited locations, in case of an emergency. Download the Commuter Emergency Plan (PDF). http://www.ready.gov/make-a-plan 

Build a Kit

A disaster supplies kit is simply a collection of basic items your household may need in the event of an emergency. 

Try to assemble your kit well in advance of an emergency. You may have to evacuate at a moment’s notice and take essentials with you. You will probably not have time to search for the supplies you need or shop for them. 

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages. 

Get Involved

In the face of disaster, Americans come together with courage, compassion and unity and ask, “How can I help?” There are many ways to Get Involved especially before a disaster occurs. The whole community can participate in programs and activities to make their families, homes and communities safer from risks and threats. Community leaders agree the formula for ensuring a safer homeland consists of volunteers, a trained and informed public and increased support of emergency response agencies during disasters. Major disasters can overwhelm first responder agencies, empowering individuals to lend support. 

So Get Involved before disaster strikes! Here are a few ways you can help: 
• Volunteer to support disaster efforts in your community. Get trained and volunteer with a Community Emergency Response Team, Medical Reserve Corps unit and/or other Citizen Corps Partner Program or Affiliate organization. Many local faith-based and community organizations have programs active in supporting disasters too. View more volunteer opportunities. 

• Be part of the community planning process. Connect and collaborate with your local emergency planning group, Citizen Corps Council or local emergency management agency. Contact the nearest planning organization. 

• Join or start a preparedness project. Find an event or identify local resources, build a team, choose a project, set goals and serve your community by improving the preparedness of your friends, colleagues, and neighbors. Get started. 
• Support major disasters by donating cash or goods which may help meet the needs of your community in times of disaster. Learn more.

This represents only a few of the many ways that individuals and community organizations can Get Involved to help communities lessen, prepare for, respond to and recover from disasters. If you have additional ideas or success stories, you may share them by contacting us or posting them on http://community.fema.gov

For additional opportunities that may be unique to your community, contact your local emergency management agency or Citizen Corps Council in your area. Join the Greater New Braunfels/Comal County Community Emergency Response Team. For more information go to /Departments/EmergencyManagement/NBCERT

Sirens are tested every Tuesday at Noon


Citywide Early Warning Siren System

The City of New Braunfels has an enhanced Alert Notification System to better protect and ensure the public safety of our residents and visitors. New Braunfels offers something for everyone to enjoy, most notably the Comal and Guadalupe Rivers. As the city of two rivers, residents and visitors enjoy lazy afternoons tubing and picnicking along the tranquil rivers. There are rare occasions that our rivers are not tranquil and become a hazard to life and property.

New Braunfels is located in Flash Flood Alley and is particularly vulnerable to flooding. Recorded data dating back to the early 1900’s details New Braunfels as having floods, with most recent floods of 1972,1998, 2002, and 2010 triggering the need to enhance the city’s warning system with the installation of Outdoor Warning Sirens. These sirens alert citizens and visitors in a more safe and timely manner. The Alert Notification System consists of eight (8) sirens strategically located throughout the city. 

In the event of an emergency, these sirens will be activated and a tone will be heard. Following a short tone of 5 seconds modulator sirens will broadcast an explanation of what has occurred and what actions you should take. Tone only sirens will broadcast only a tone.

The 2 types of warning signals used are:

  • Voice Signal: This is used for severe weather as well as the Tuesday siren testing.
  • Wail Signal: This is used for other alerts the city of New Braunfels requests its citizens to be aware of, like a hazardous material incident.


If you should hear the warning sirens, go inside and seek shelter immediately. Turn on a radio or television and listen carefully to instructions. KGNB AM 1420 is the designated Emergency Alert System (EAS) station for our area. New Braunfels residents with cable should tune to:

  • Channel 21 for Spectrum subscribers
  • Channel 99 for AT&T U-verse subscribers

Stay indoors until the danger passes. Please do not call 911 or New Braunfels Fire Stations for information unless you are reporting a life-threatening situation or hazardous condition.