Animal Welfare & Rescue

Parks-7

Animal Welfare

  • No owner shall fail to provide his animals with sufficient wholesome and nutritious food, water in sufficient quantities, adequate ventilation, shelter space and protection from the weather, veterinary care when needed to prevent suffering, and humane care and treatment.


  • No person shall beat, cruelly treat, torment, overload, overwork, or otherwise abuse an animal, or cause, instigate, or permit any cockfight, bullfight, or other combat between animals or between animals and humans.


  • No owner of an animal shall abandon such animal. If an owned animal has been impounded by the animal control officer, no owner shall allow the animal to remain in the animal shelter beyond the 120-hour maximum for a licensed animal or the 72-hour maximum for an unlicensed animal, for the purpose of adopting the animal at a lower cost than the fine and fee(s).

Wildlife ProhibitionWildlife Feeding Prohibition

Information on the ordinance approved by City Council prohibiting the feeding of wildlife within the city limits.


Animal Services Opens in new windowOnline Complaint Form

For non-emergencies including barking dogs, unrestrained animals, and injured/deceased wildlife.


AnimalSpecialEventAnimal Special Event Application

If you are having any event and would like to have animals such as circus, petting zoo, or other types of animal exhibits please complete this application.

Animal Welfare & Rescue Officers

Animal Welfare & Rescue Officers perform a variety of duties for the citizens of New Braunfels, including:

  • Investigate welfare cases and dog bites
  • Inspect local animal shops and grooming parlors
  • Providing sanitary shelter for lost and stray animals
  • Implementing and enforcing the pet registration program
  • Providing Veterinary Medical care as needed
  • Promoting the rabies vaccination within the city
  • Promoting responsible pet stewardship
  1. Animal Welfare & Rescue


    Phone: (830) 608-2183
    Fax: (830) 515-4462

  2. Allison Scheffel

    Senior Animal Welfare & Rescue Officer

Resources

  1. Pet Registration
  2. Hot Cars
  3. Barking Dogs
  4. Feral Cats
  5. Backyard Chickens
  6. Door Hangars
  7. Links

Pet Registration

QR Code Pet RegWhat is the benefit of registering my pet?

  • A found pet can be reunited more quickly with its owners.
  • Your registration shows your pet has been vaccinated for rabies.
  • Your lost pet gets longer care time if they are taken to the Animal Shelter. 

Who needs to register?

  • If you reside in the city limits of New Braunfels.
  • If your dog or cat is older than 4 months and has received their rabies vaccine. 

How do I register my pet?

  • CLICK HERE and complete the online registration form and submit the form from your phone, tablet, or other electronic devices.
  • Attach a current rabies certificate and picture for each pet you are registering.
  • There is no fee for registration at this time, but registration is required per City Ordinance.

Partners

  1. New Braunfels Humane Society
  2. Animal Services Advisory Board

New Braunfels Humane Society

While they are not funded by the city, the county, or any national humane organizations, the Humane Society of New Braunfels, a 501c3 non-profit, contracts with the City of New Braunfels and Comal County to house stray animals brought in by their Animal Control Divisions.