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Media Releases

Posted on: February 19, 2021

Water Stations for Residents Without Water to be Open on Saturday

Two of New Braunfels Utilities (NBU) and the City of New Braunfels water stations for area residents without water will extend services through tomorrow.

As our community eagerly awaits water service restoration on Saturday, and while the boil water notice remains in effect, those in need of water can go to the following locations in
New Braunfels:

Civic Center
375 S. Castell Avenue

NBU Service Center
355 FM 306

Residents need to bring their containers, sizes up to a five-gallon bucket, to the water station for filling. Each location will have a marked route indicating the flow of traffic. 

Besides water direct from the NBU water system (which is still subject to the boil water notice), the Civic Center location is also offering water that has gone through a purification process, eliminating the need to boil the water.  Simply bring your container to the Civic Center (Castell St. Entrance) and request the purified water.     

As a reminder, NBU customers are under a boil water notice and will need to boil the water provided by the public water station's taps. For more information about the boil water, notice, and steps to take, visit nbutexas.com/winter-storm-resources

The water stations will be open today until 7:00 p.m. and tomorrow, Saturday, February 20, 2021, from 9:00 a.m. to 3:00 p.m.  Both locations will have potable drinking water and bread/dry goods for customer convenience. City of New Braunfels and NBU staff, along with volunteers look forward to greeting our community’s residents.  

We thank our entire community for their help and support through this unprecedented winter weather event.

Residents can call 830.221.4002 for questions or more information.

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