How do I access my account online?

  • From our Catalog/My Account menu tab on the library’s main webpage, look for the box on the upper-right corner that reads: "Log in to library account."

  • Enter all the numbers from the barcode on the back of your library card (without spaces), and then enter your password/PIN.

    • (If you can't remember your password, call (830) 221-4300 during business hours, or email us at

  • Once you've opened up your account, you can:

    • Renew your items

    • Place a reserve hold on a book, a DVD, or an audiobook

    • Determine due dates for items you checked out

    • Find out if you owe fines

    • Find out if the items you have on reserve have arrived

    • Ask us to obtain an item that we don't have, either by purchasing it for the library collection or by using Interlibrary Loan to borrow it from another library

    • Sign up to be automatically put on hold for new releases from your favorite authors

    • Update your contact information

    • Defer your reserves for a period of time when you are out of town

Show All Answers

1. When is the library open?
2. Where is the library located?
3. How do I get a New Braunfels Public Library card?
4. How do I access my account online?
5. Does the library offer computers with Internet access and printing capability?
6. Does the library offer Wireless internet access? Is printing available?
7. Where can I find out what’s going on at the library?
8. What is the loan period for materials?
9. What are your policies on fees for lost or damaged items?
10. How do I renew an item I have checked out?
11. Are there restrictions on borrowing?
12. Is there a limit on materials that may be checked out?
13. Does the library charge fines for late materials?
14. Does the library offer free downloadable eBooks and audiobooks?
15. Does the library have electronic resources for learning and research?
16. Can I borrow items from other libraries?
17. Where is the Westside Community Center located? When is it open?
18. Does the library offer fax and scanning services?
19. Does the library have Meeting Rooms and Study Rooms available for public use?
20. Are the library’s policies available for review?
21. Does the library accept donations?
22. More Donation FAQs