Environmental Health Online Complaint Form

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You can use this form to submit a complaint or report a problem to the Environmental Health Division of the City of New Braunfels.
Our office is responsible for the enforcement and inspection of various types of businesses such as restaurants, school cafeterias, special events, food trucks, swimming pools, septic systems, hotel & motel lodging, and RV & Mobile Home Parks.

If you do not want to make an online complaint, you may contact the City of New Braunfels Environmental Health Division at (830) 221-4070.

Please complete all fields below. Asterisks (*) indicate required fields. Then click on the SUBMIT button to send your complaint. Staff will address your concerns as soon as possible, and indicate if you wish to be contacted. Please be aware that an adult (18 or over) has to be available for contact. All complaints are confidential. Although anonymous reports are accepted, we request your contact information so that we may contact you if we need additional information to properly address your complaint.
Please use this form to report issues within the city limits of New Braunfels.

Please Provide location of complaint where problem exists

Please fill out the area below to provide additional information

If complaint is food poisoning related please contact our office at 830-221-4070 or email us at environmentalhealthdivision@nbtexas.org so we can obtain some additional information.
* indicates required fields.